Communications Channels you Can Use To Reach Your SaaS Clients
There are a lot of them, it's not just email and push notifications.
There are simply more than channels out there than just email.
And you have to identify them and test which is the best one for your SaaS.
Here’s an initial list so you don’t have to think too much:
Email
SMS (yes, this is still vital in today’s world)
Push notifications
In-app notifications
Facebook Page
Facebook Messenger
Facebook Groups
A Notifications area in your app
A What’s New area in your app
Your blog
Manual calls to your list
Manual snail mail to your list
Social Media (Twitter/ Instagram/ etc)
Messenger groups (Viber/ etc)
There’s a lot of ways you might be able to think of as you do these. It really depends on your niche and who knows, you might eventually realize that using a Telegram group might be better.
It’s a lot of work but you need to keep it up. People consume media in various ways.
Drop me a DM and say Hi. I'll get back to you as soon as I can.